Privacy Policy

D-Trade HK Limited ("D-Trade", "we") respects your privacy and complies with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO") and its six Data Protection Principles. This policy also serves as our Personal Information Collection Statement.

1. Data user

D-Trade HK Limited, Room 602, 6/F No. 2C Argyle Street, Kai Yue Commercial Building, Mongkok, Kowloon, Hong Kong SAR China. Email: contact@d-trade.io.

2. Personal data we collect

• Contact details of business representatives: name, job title, company, email, phone number and address;
• Information you provide in correspondence, enquiries and during engagements;
• Technical data such as IP address, browser type and pages visited, collected through basic server logs.

Providing personal data is voluntary, but without it we may be unable to respond to your enquiry or provide our services.

3. Purposes of use

• Responding to enquiries and providing sourcing, matching, negotiation and logistics services;
• Introducing you to potential business partners, suppliers, buyers and carriers;
• Managing contracts, invoicing and business relationships;
• Complying with legal, regulatory, anti-money laundering and sanctions obligations;
• Operating, securing and improving our website.

4. Transfer of personal data

For the purposes above, we may transfer personal data to: prospective or contracted buyers and suppliers; freight forwarders, carriers, customs brokers and insurers; professional advisers; IT and hosting providers; and government or regulatory authorities where required by law. Recipients may be located outside Hong Kong, including in Mainland China, the European Union, the United States and South America. We take reasonable steps to ensure the data is protected to a standard comparable to the PDPO.

5. Direct marketing

We will not use your personal data for direct marketing, or provide it to others for that purpose, without first obtaining your consent as required under Part 6A of the PDPO. You may withdraw consent at any time, free of charge, by emailing us.

6. Retention

We keep personal data no longer than necessary for the purposes for which it was collected, or as required by law (for example, business records retained for at least seven years under Hong Kong tax and company law).

7. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised or accidental access, processing, erasure, loss or use.

8. Cookies

This website uses only essential technical cookies or local storage needed for it to function. We do not use advertising cookies.

9. Your rights

Under the PDPO you have the right to request access to and correction of your personal data. Requests should be sent in writing to our Data Protection Officer at contact@d-trade.io or to our address above. We will respond within 40 days and may charge a reasonable, non-excessive fee for processing a data access request.

10. Changes

We may update this policy from time to time. The current version is always available on this page.

11. Complaints

If you are not satisfied with our handling of your data, you may contact the Office of the Privacy Commissioner for Personal Data, Hong Kong (www.pcpd.org.hk).